Working with eternalHealth

We’ve engaged with providers to understand your pain points and have actively worked to alleviate them. That means a reduced administrative burden, a streamlined credentialing process, automated pre-authorization process, and more.

Already Part of the Team?

Log in to your provider portal.

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The eternalHealth Difference

Lets work together to improve outcomes for your patients.

As a sustainable health insurance company, we are committed to establishing long-term, transparent, and data-driven relationships with all the key stakeholders in the care continuum, especially our providers.

At eternalHealth, we know the value that providers bring, and we commit to a partnership that includes engaging in value-based initiatives and providing actionable data to make your life easier and ensure success.

Our data-driven processes will leverage your in-depth expertise and knowledge of the patient to provide useful insight and actionable data that will result in quality outcomes for your patients. All of this can be integrated directly into your existing workflows!

Download our provider brochure to learn more about why you should partner with eternalHealth.

Ready to Join the Team?

Step 1

Please complete the contact form below and let us know you would like to join our network!

An eternalHealth Provider Relations Representative will get back to you with more information and the appropriate paperwork.

Get Credentialed.

Step 2

Complete a credentialing app to verify your experience and expertise.

CAQH ProView

As part of eternalHealth’s Provider Credentialing process, we utilize Council for Affordable Quality Healthcare, Inc. (CAQH), to help streamline the process and reduce any additional burden on our providers.

This is a platform utilized by many physicians and health plans, and is a fast and easy way to securely submit your information at no cost to you.

If you already have a CAQH Profile, all you need to do is make sure you do not have an expired attestation and your information is up to date. We will take care of the rest!

If you do not have a CAQH Profile, please click the link here and follow the prompts to create your profile and complete your application.

Should you decide that you do not want to use CAQH, eternalHealth also has its own Credentialing Application you may fill out.

If you choose to leverage CAQH, please keep the following items in mind:

  • CAQH will notify you once your application is complete.
  • If you do not fully complete the application, someone from CAQH will contact you.
  • CAQH will send your completed application to us for review and we will verify your credentials.
  • CAQH will send you quarterly reminders to update your information.

eternalHealth Provider Credentialing Application

eternalHealth is on a mission to reduce your administrative burdens, so to provide the utmost flexibility, you may also utilize our Provider Credentialing Application, should you prefer that.

Please complete the application and and either mail or fax the document to:

Mailing address:

C/O eternalHealth Provider
PO Box 641,
Southbourough, MA 01772

Fax Number: 1 (866) 347-8864

  • eternalHealth will notify you once your application is received and complete.
  • If you do not fully complete the application, someone from eternalHealth will contact you.
  • eternalHealth will send you annual reminders to update your information.

Once your credentials have been verified by eternalHealth, you will be added to the Provider Directory and receive a Welcome Kit that includes your personalized provider ID and other helpful information so that you are able to spend time on what is most important, taking care of your patients.

Log In To Your Portal!

Step 3

Now that you are ready to care for eternalHealth members, find our online systems and
resources available to you.

Set up your eternalHealth Provider Portal by completing the enrollment form and receive your log in credentials.

The eternalHealth Provider Portal allows you to do a number of tasks, so that you can save time and focus on what is most important, caring for your patients.

Still Have Questions?

Speak to one of our Provider Relations Representatives and see how we can work together to change the healthcare landscape for the better.

Provider Relations:
Network and contracting related questions

1-617-546-5733

Provider Services:
Claims, billing, payment-related questions

1 (800) 680-9255

*Monday – Friday, 9am – 5pm EST 

Or email us at:

ProviderRelations@eternalHealth.com

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Page Last Updated On: October 18, 2022
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Tom Cunniffe

Director of Operations 

Tom Cunniffe comes to eternalHealth with over 20 years of healthcare operations’ experience, having held leadership positions in Call Center, Enrollment, Credentialing, UAT and Reimbursement teams. Tom has worked with Medicaid, Commercial and Medicare lines of business and has consistently built teams who are metrics driven with proven successful outcomes. Making sure our business strives for an efficient, best-in-class customer experience is at the center of Tom’s philosophy.

Tom has a bachelor’s degree from Fordham University and a master’s in business administration from University of Massachusetts at Amherst.

Tom Lawless

Chief Financial Officer

Tom Lawless has spent the past 20+ years building, sustaining, and growing new healthcare-related programs that balance fiscal responsibility & prudence with creativity & innovation, focusing on models of care that are novel, person-centered, and improve the social welfare of those who are served. He is very excited to continue doing so in his role as the Chief Financial Officer of eternalHealth.

Tom comes to eternalHealth from a not-for-profit, member-centric, health insurance cooperative. He helped the company continuously strive toward its dual goals of thriving financially, while keeping members at the very epicenter of its mission and service model. While there, Tom also spearheaded the creation of a brand new private, charitable foundation, which will be meaningfully giving back to those in need in the surrounding communities for years to come. Previously, Tom worked in the finance department of a successful hospice that provided high-quality care to persons experiencing their unique and poignant end-of-life journeys, assuring that the appropriate financing was always available. Tom’s career began as a civil servant in the Wisconsin Medicaid program, where he helped to create a program that expanded the institutional entitlement to care into home and community-based settings. Starting with only a blueprint in hand, the program now serves more than 57,000 frail elders and disabled adults and is considered a national model. Growing into a senior leadership role, Tom was a key architect of an innovative financing model, through which the public and private sectors successfully collaborated to better the lives of persons in great need.

Tom holds undergraduate and graduate degrees from the University of Chicago, with additional graduate work in economics completed at the University Wisconsin-Madison.

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