Educational Resources & Tutorials

From educating your clients on their benefits to understanding your broker portal, here are all the tools and resources you need to sell eternalHealth efficiently.

Quick Tutorials!

Broker Portal Walkthrough >>

A tutorial on the eternalHealth Broker Portal. Explore the uses and functionality of the portal so you can feel comfortable when logging in!

Educational Materials
(Don't Worry, They're Quick Reads)

Give Back Plan >>

Are your clients on a fixed income and feeling the affects of inflation? We have a plan that gives them $65 back in their social security check each month, here’s the details!

Grocery & OTC Benefit >>

Want to know the qualifications and find out exactly how the healthy grocery and over-the-counter benefit works? Check out this quick read.

Comprehensive and Preventive Dental >>

What’s the difference anyway? We wanted to know too, so we did the research for you!

Hearing & Vision Benefit >>

Understand what Medicare covers for Hearing and Vision services and understand the routine hearing and vision details!

Can’t Find What You Are Look For?

Contact us on our dedicated broker support line or email.

We are available to answer any questions you may have Monday through Friday, from 9am to 5pm.

Page Last Updated On: October 4, 2022
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Tom Cunniffe

Director of Operations 

Tom Cunniffe comes to eternalHealth with over 20 years of healthcare operations’ experience, having held leadership positions in Call Center, Enrollment, Credentialing, UAT and Reimbursement teams. Tom has worked with Medicaid, Commercial and Medicare lines of business and has consistently built teams who are metrics driven with proven successful outcomes. Making sure our business strives for an efficient, best-in-class customer experience is at the center of Tom’s philosophy.

Tom has a bachelor’s degree from Fordham University and a master’s in business administration from University of Massachusetts at Amherst.

Tom Lawless

Chief Financial Officer

Tom Lawless has spent the past 20+ years building, sustaining, and growing new healthcare-related programs that balance fiscal responsibility & prudence with creativity & innovation, focusing on models of care that are novel, person-centered, and improve the social welfare of those who are served. He is very excited to continue doing so in his role as the Chief Financial Officer of eternalHealth.

Tom comes to eternalHealth from a not-for-profit, member-centric, health insurance cooperative. He helped the company continuously strive toward its dual goals of thriving financially, while keeping members at the very epicenter of its mission and service model. While there, Tom also spearheaded the creation of a brand new private, charitable foundation, which will be meaningfully giving back to those in need in the surrounding communities for years to come. Previously, Tom worked in the finance department of a successful hospice that provided high-quality care to persons experiencing their unique and poignant end-of-life journeys, assuring that the appropriate financing was always available. Tom’s career began as a civil servant in the Wisconsin Medicaid program, where he helped to create a program that expanded the institutional entitlement to care into home and community-based settings. Starting with only a blueprint in hand, the program now serves more than 57,000 frail elders and disabled adults and is considered a national model. Growing into a senior leadership role, Tom was a key architect of an innovative financing model, through which the public and private sectors successfully collaborated to better the lives of persons in great need.

Tom holds undergraduate and graduate degrees from the University of Chicago, with additional graduate work in economics completed at the University Wisconsin-Madison.

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