Want to join a team who is passionate about changing the healthcare landscape?

Want to join a team who is passionate about changing the healthcare landscape?

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Strive for Excellence

At eternalHealth, we are striving to create the type of Medicare Advantage plans we want for our family members. Our plans are affordable, easy to understand, and keep our members feeling secure and comfortable with their healthcare.

If you are a person who loves working with a team of intelligent individuals who are not afraid to to solve problems and defy challenges or take no for an answer, than you are in the right place!

Be Your Best Self

eternalHealth is committed to promoting you with success and opportunity. We know that community, opportunity, and purpose help cultivate a supportive environment where all associates are respected and celebrated. We are dedicated to making a difference in the places we live and work.

Opportunities

eternalHealth is growing team of enthusiastic and passionate human beings that come from all different backgrounds. We are excited to speak to out-of-the-box-thinkers whether you have experience in the health care industry or not.

To apply, please send your cover letter and resume to
human.resources@eternalHealth.com with the email subject
“Application for [Job position here] – [Applicant first and last name]”

Positions

**** $5,000.00 Sign-On Bonus ****

About the role: As a RN Cinical Care Manager in the Clinical Services Team with eternalHealth, you will be a core member in the Clinical Services department at eternalHealth – whose responsibilities will include care management. You will work alongside a small team, reporting directly to the Head of Medical Management. This position will work towards meeting financial and operational performance goals and standards.

We provide a unique opportunity to be a part of a health plan in its beginning stages, and you will have insight into all the operations and expertise that is required to run a successful and sustainable plan as well as build the foundation for the sustainable growth that will be crucial to eternalHealth’s success. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

  • Collaborate on day-to-day clinical operations of the health plan, including complex care management, care coordination, disease management, and transition of care.
  • Work on member- and provider-based interventions to improve quality and outcomes of care and reduce avoidable costs.
  • Develop and refine clinically related compliance reporting and auditing activities.
  • Work with a high performing team of clinical and non-clinical professionals that will deliver exceptional care while meeting quality and delivery targets.
  • Follow eternalHealth’s strategic goals related to population health management and quality improvement, including setting and following the direction for analytics and existing quality measures.
  • Interact regularly with executive team and department heads develop and execute upon eternalHealth’s overall company direction and goals, including KPIs related to cost, quality, operations, and outcomes of member care.
  • Ensures applicable Medicare (and any other LOB such as Mass Connector)requirements for clinical services activities and reporting are met.
  • Must understand and maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
  • Comply with all guidelines established by the Centers for Medicare and Medicaid (CMS) and Massachusetts Department of Insurance (DOI) and guidelines set forth by other regulatory agencies, where applicable, and defined in eternalHealth policies.
  • Excellent written and communication skills.
  • Creative, strategic, and continuously striving for improvement.
  • Flexible and able to ramp-up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.
  • Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Requirements:

  • Bachelor’s degree in Nursing.
  • Master’s degree in business administration, healthcare administration, related field, a plus. Or applicable experience in a clinical or managed care environment.
  • 3+ years of work experience in care management.
  • Experience in program management and/or design or implementation
  • Experience coordinating with cross-functional teams and/or external partners/stakeholders.
  • Have knowledge around industry best practices and regulatory compliant reporting, preferred.
  • Interpersonal skills with the ability to work in a fast-paced environment and health plan as an independent contributor with little supervision or as an active team member depending on the situation and needs.
  • Strong technical skills, including with Microsoft Suite (Excel, PowerPoint, Project, etc.) and other collaborative tools.
  • Ability to work on-site full-time at eternalHealth’s downtown Boston office.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email info@eternalhealth.com with the email subject “Reasonable Accommodations – Applicant Name Here”.

About the role: As a RN Cinical Care Manager in the Clinical Services Team with eternalHealth you will be a core member in the Clinical Services department at eternalHealth – whose responsibilities will include care management. You will work alongside a small team, reporting directly to the Head of Medical Management. This position will work towards meeting financial and operational performance goals and standards.

We provide a unique opportunity to be a part of a health plan in its beginning stages, and you will have insight into all the operations and expertise that is required to run a successful and sustainable plan as well as build the foundation for the sustainable growth that will be crucial to eternalHealth’s success. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

  • Collaborate on day-to-day clinical operations of the health plan, including complex care management, care coordination, disease management, and transition of care.
  • Work on member- and provider-based interventions to improve quality and outcomes of care and reduce avoidable costs.
  • Develop and refine clinically related compliance reporting and auditing activities.
  • Work with a high performing team of clinical and non-clinical professionals that will deliver exceptional care while meeting quality and delivery targets.
  • Follow eternalHealth’s strategic goals related to population health management and quality improvement, including setting and following the direction for analytics and existing quality measures.
  • Interact regularly with executive team and department heads develop and execute upon eternalHealth’s overall company direction and goals, including KPIs related to cost, quality, operations, and outcomes of member care.
  • Ensures applicable Medicare (and any other LOB such as Mass Connector)requirements for clinical services activities and reporting are met.
  • Must understand and maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
  • Comply with all guidelines established by the Centers for Medicare and Medicaid (CMS) and Massachusetts Department of Insurance (DOI) and guidelines set forth by other regulatory agencies, where applicable, and defined in eternalHealth policies.
  • Excellent written and communication skills.
  • Creative, strategic, and continuously striving for improvement.
  • Flexible and able to ramp-up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.
  • Ability to think outside the box and offer creative and compliant solutions to existing and new problems.
  •  

Requirements:

  • Bachelor’s degree in Social Work.
  • Master’s degree in business administration, healthcare administration, related field, a plus. Or applicable experience in a clinical or managed care environment.
  • 3+ years of work experience in care management.
  • Experience in program management and/or design or implementation
  • Experience coordinating with cross-functional teams and/or external partners/stakeholders.
  • Have knowledge around industry best practices and regulatory compliant reporting, preferred.
  • Interpersonal skills with the ability to work in a fast-paced environment and health plan as an independent contributor with little supervision or as an active team member depending on the situation and needs.
  • Strong technical skills, including with Microsoft Suite (Excel, PowerPoint, Project, etc.) and other collaborative tools.
  • Ability to work on-site full-time at eternalHealth’s downtown Boston office.
  • Licensed Social Worker.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email info@eternalhealth.com with the email subject “Reasonable Accommodations – Applicant Name Here”.

***$15,000.00 Sign-On Bonus***

About the role:

As the Director of Pharmacy with eternalHealth, you will report to the Chief Medical Officer (CMO) and be accountable for organizational leadership, performance, and operations for Pharmacy. This role offers the unique opportunity to be an integral part of eternalHealth’s growth and expansion initiatives in Medicare.

As the Director of Pharmacy, you will support the essential duties of eternalHealth to ensure we provide quality products and service for our members.

We provide a unique opportunity to be a part of a health plan in its beginning stages and by taking advantage of this rare opportunity, you will be able to have insight into all the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

  • Own and manage day-to day pharmacy operations, clinical programs and strategic initiatives.
  • Ensure Pharmacy meets all applicable regulatory, statutory rules and requirements.
  • Manage and oversee relationships and contractual commitments with all key vendors (e.g. Pharmacy Benefit Manager) supporting Pharmacy.
  • Develop and maintain Pharmacy benefit design in conjunction with other eternalHealth stakeholders.
  • Partner with the CMO and clinical management to ensure best-in-class clinical support and quality initiatives, including Star measures.
  • Create and maintain policies and procedures and desktop work instructions for Pharmacy.
  • Participate in Annual Readiness activities.
  • Support audit activities and Centers for Medicare and Medicaid Services (CMS) facing consultation.
  • Accountable for Pharmacy key performance indicators (KPIs) to identify performance opportunities and trends.
  • Communicate our brand, values, and differentiators effectively and accurately.
  • Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.

Requirements:

  • Bachelor’s degree required in Pharmacy.
  • Active Pharmacist license.
  • Minimum of 5 years of Managed Care, Pharmacy Benefit Manager (PBM) experience.
  • Ability to work in-person from our Boston based office.
  • Strong understanding of CMS requirements related to Medicare Part D operations and compliance.
  • You’re a relationship builder and a team player.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Preferred:

  • Medicare Part D health plan or PBM experience.
  • Prior experience with CMS program audits and Part D reporting.
  • Excellent organizational and program management skills.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process, please contact us separately, email human.resources@eternalhealth.com with the email subject “Reasonable Accommodations – [Applicant Name Here]”.

***** $15,000.00 Sign-On Bonus *****

About the role: As a VP, Compliance with eternalHealth, you will support the success of the implementation and maintenance of eternalHealth’s Compliance Program, which aims to prevent fraud, waste, and abuse, and exert oversight over first tier, downstream and related entities (“FDRs”). Reporting directly to the Chief Compliance Officer, you will be accountable for the Program, including performing annual updates and necessary corrective action plans to ensure regulatory compliance for all Medicare products.

Alongside eternalHealth leadership, you will provide the expert advice needed by our business leaders to formulate sound business practices that also meet regulatory requirements. This position will require you to develop and conduct oversight activities based on evolving risks. The role requires active participation in numerous committees and projects within eternalHealth, including the eternalHealth Compliance Committee. You will also work to identify opportunities for improvement and change while managing the Compliance Program’s budget and staff.

We provide a unique opportunity to be an influential part of a health plan still in its early stages, and you will have the unique ability to help shape company operations and be counted on to contribute the expertise that is required to run a successful and sustainable plan. Joining the leadership team of our startup requires flexibility, collaboration, and a commitment to challenging the status quo even though it often requires greater effort.

Responsibilities:

  • Oversees development of all Centers for Medicare & Medicaid Services (“CMS”) submissions including, but not limited to, Part C/D reporting requirements, marketing materials, bid, etc.
  • Assists business units with the development and maintenance of policies and procedures that fully comply with Medicare requirements using CMS manuals and audit guidelines.
  • Ensures all policies and procedures are reviewed and approved annually, or more frequently as business or regulatory needs may require and are appropriately documented.
  • Develops and contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
  • Ensures compliance with eternalHealth policies and procedures, and governmental/accreditation regulations.
  • Develops and coordinates a process to annually assess the compliance risk for internal business units.
  • Issues and tracks corrective action plans as applicable.
  • Develops and coordinates processes to routinely review and verify the implementation and status of Medicare compliance efforts as a part of the overall audit work plan.
  • Establishes and maintains a positive working relationship with the CMS Account Manager. Acts as primary point of contact when responding to issues and inquiries from the Regional and Central Offices.
  • Reports quarterly to the Board of Directors and to senior management regarding activities and concerns.
  • Investigates and responds to complaints and reported incidents as may be required by CMS.
  • Monitors CMS Health Plan Management System (“HPMS”) including correspondence, complaints, and submissions.
  • Provides Compliance Department oversight and guidance to staff with respect to duties and day-to-day operations.
  • Responsibility for CMS required training to business units and delegated entities, upon hire and/or initial contract, and annually thereafter.
  • Responsible for the conduct, management, and day-to-day functioning of the Compliance Program.
  • Remains current on all new Medicare laws and regulations that affect eternalHealth.

Requirements:

  • Bachelor’s Degree in Healthcare Administration or related field; Master’s degree preferred.
  • Track record of successful Compliance Program leadership for a Medicare Advantage Plan.
  • At least 5 – 7 years of experience in Medicare Advantage compliance, or an equivalent combination of education and experience.
  • Ability to apply compliance rules to day-to-day processes, working knowledge of federal health insurance regulations.
  • Organizational skills with superior attention to detail.
  • Communication, writing, and research skills.
  • Proficiency in Microsoft Office with emphasis on Word and Excel.
  • Effective coaching and mentoring of staff.
  • Can motivate and lead multiple players around specific initiatives, encouraging teamwork.
  • Creative, strategic, and continuously striving for improvement.
  • Flexible and able to ramp-up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.
  • Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email info@eternalhealth.com with the email subject “Reasonable Accommodations – Applicant Name Here”.

Accommodations – [Applicant Name Here]”.

As a Human Resources Assistant/Front Office Administrator with eternalHealth, you will have the opportunity to help build out the team of a start-up health plan.

Working across various workstreams, you will welcome new hires and be a support to current employees throughout their career with eternalHealth. As a human resource representative, you will be responsible for performing HR-related duties on a professional level and working closely with the HR Manager in supporting the organization.

We provide a unique opportunity to be a part of a health plan in its beginning stages. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

  • Administration and organization of policies and procedures, coordinating employee P&P sign-off when updates occur.
  • Oversee employee set-up and on-going maintenance in ADP for HR, payroll, notification sign-off and learning functions.
  • Responsible for filing employee records and for maintaining up-to-date employee files.
  • Administration of recruiting process, including:
    • Job board posting
      Download, track, maintain report, and distribute resumes/applications posted.
    • Coordinate the scheduling, tracking, and reporting of interviews
    • Assist with offer letter development and submission
    • Assist with obtaining employee references.
    • Maintain/Report on Job Recruiting progress grid
  • Oversee New Hire Process including background check administration, checklist completion and coordination of company-wide orientation.
  • Daily administration of the work from home calendar requests and tracking. Daily administration of the PTO requests and tracking. Daily Email to staff with WFH/PTO.
  • Responsible for front office administration, greeting guests, receiving, and distributing mail etc.. · Assist with special projects as needed.
  • Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.

Requirements:

  • Bachelor degree preferred
  • One+ year of HR experience strongly preferred
  • Excellent written and communication skills, strong attention to detail
  • Strong organizational skills, results-oriented and problem-solving skills
  • Flexible and able to ramp-up quickly on different projects to support the team as needed in a fast- paced start-up environment.
  • Ability to perform job functions while maintaining compliance with all State and Federal regulations.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately.

Reporting to the CEO of eternalHealth, the Senior Director PMO and Data Analytics will direct and manage Health Plan strategic enterprise-wide projects from scoping, business analysis, resource allocation (staff and capital), developing ongoing milestones and identifying impediments to success through to project completion. Directs and supports project multi-disciplinary teams utilizing project delivery best practices. Will push these methodologies into the organization, teaching processes throughout toinsure competencies within the organization.

Oversees project initiation, planning, execution and closeout. Additionally, this position will support the organizations process improvement initiatives to achieve cost containment. The position manages the project portfolio for the HealthPlan and directly supports priority cross-functional projects that align with health plan strategic portfolio projects. Provide a single source of understanding of all initiatives to eliminate redundancies or conflicting strategies. Ensures technology is in place to provide transparency and reporting of project health and status for all officially chartered project initiatives. Lead for enterprise data support

Essential Functions

  • Implement an enterprise-wide project management discipline and establish most effective Project Management technology to be used

  • Lead the Health Plan in implementing the Project Management/Process Improvement program

  • Serve as a resource to the organization of various processes to improve project development, scoping, planning, implementation and measurement

  • Direct all large-scale, multi-disciplinary programs and projects

  • Work with C-Suite Leadership team, prioritize projects and then evaluate, implement and communicate enterprise-wide project management strategies, utilizing a project, management discipline and work with executive leadership to accomplish

  • Each project will include a scope of work that has been vetted and approved by an executive project sponsor. This project plan will include a thorough definition of the work to be completed, the resources required, inclusive of budget and staff resources, objectives, milestones and timing, resulting in a formal project plan.

  • Develop and manage a budget for each project
  • Project securing project management support will be enterprise wide, requiring business and IT resources, and may span a life cycle exceeding a routine budget year.

  • Effectively communicate project expectations to team members and stakeholders, promoting horizontal and vertical communications between project teams and rest of organization

  • Set and continually manage project expectations with team members and other stakeholders

  • Proactively manage changes in project scope, identifying potential crises and devising contingency plans

  • Provide timely reporting to executive team on project status inclusive of accomplishments, deliverables, planned actions and barriers

  • Define project success criteria and disseminated to affected parties throughout the project life cycle

  • Establish project management policies and guidelines, deploying tools across the organization and ensure consistency with corporate strategies

  • Provide project management leadership to support teams and team leaders and ensure that project tools can be replicated by all

  • Direct team in setting up project objectives, milestones and completion

  • Create and execute project work plans and revises as appropriate to meet changing needs and requirements

  • Identify resources needed and assigns individual responsibilities

  • Manage day to day operational aspects of a project scope and reviews deliverables prepared by team

  • Ensure project documents are complete, current and appropriate

  • Coach, mentor, motivate and supervise project team members and influences them to take positive action and accountability for their assigned work

  • Experience in both IT and business with an ability to grasp the needs and communications within and among each

  • Developed a PMO office or involved in an evolving program

  • Experience within the healthcare industry, preferably with insurance expertise or banking industry

KNOWLEDGE, SKILLS And ABILITIES

  • Project Management Professional (PMP) preferred

  • Ability to manage both IT and business needs

  • Bachelor’s Degree required, Master’s preferred

  • 5 years of experience

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us at human.resources@eternalhealth.com.

Seasonal Opportunities

Healthcare is confusing, but it doesn’t need to be. As a consumer-centric Medicare Advantage Health Plan based in Boston, MA, we are a tech-enabled start up that is committed to creating partnerships with our members, our providers, and you!

We are providing a unique opportunity to be a part of a health plan in its beginning stages.

  • Participate in the customer acquisition journey by developing strategies to market, nurturing leads, and ultimately increasing membership and retention.
  • Outreach specifically within targeted Massachusetts communities to promote brand awareness and local member engagement.
  • Sell and promote Medicare Advantage plans through sales presentations at events, in-person one-on-one appointments, or over the phone.
  • Responsible for identifying and attending community outreach events and establishing relationships with provider groups.
  • Responsible for providing outstanding customer satisfaction while achieving sales goals.

Highly competitive compensation with a supportive and mission driven team. This position offers agents an opportunity to make a six-figure salary, and we provide a $350/month car allowance.  Agents will be eligible for earned sick leave per Massachusetts law.

For consideration, please forward your resume to:  human.resources@eternalhealth.com

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process, please contact us separately, email info@eternalhealth.com with the email subject “Reasonable Accommodations – Applicant Name Here”.

Check back as eternalHealth continues to grow!

Page Last Updated On: December 5, 2022
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Tom Cunniffe

Director of Operations 

Tom Cunniffe comes to eternalHealth with over 20 years of healthcare operations’ experience, having held leadership positions in Call Center, Enrollment, Credentialing, UAT and Reimbursement teams. Tom has worked with Medicaid, Commercial and Medicare lines of business and has consistently built teams who are metrics driven with proven successful outcomes. Making sure our business strives for an efficient, best-in-class customer experience is at the center of Tom’s philosophy.

Tom has a bachelor’s degree from Fordham University and a master’s in business administration from University of Massachusetts at Amherst.

Tom Lawless

Chief Financial Officer

Tom Lawless has spent the past 20+ years building, sustaining, and growing new healthcare-related programs that balance fiscal responsibility & prudence with creativity & innovation, focusing on models of care that are novel, person-centered, and improve the social welfare of those who are served. He is very excited to continue doing so in his role as the Chief Financial Officer of eternalHealth.

Tom comes to eternalHealth from a not-for-profit, member-centric, health insurance cooperative. He helped the company continuously strive toward its dual goals of thriving financially, while keeping members at the very epicenter of its mission and service model. While there, Tom also spearheaded the creation of a brand new private, charitable foundation, which will be meaningfully giving back to those in need in the surrounding communities for years to come. Previously, Tom worked in the finance department of a successful hospice that provided high-quality care to persons experiencing their unique and poignant end-of-life journeys, assuring that the appropriate financing was always available. Tom’s career began as a civil servant in the Wisconsin Medicaid program, where he helped to create a program that expanded the institutional entitlement to care into home and community-based settings. Starting with only a blueprint in hand, the program now serves more than 57,000 frail elders and disabled adults and is considered a national model. Growing into a senior leadership role, Tom was a key architect of an innovative financing model, through which the public and private sectors successfully collaborated to better the lives of persons in great need.

Tom holds undergraduate and graduate degrees from the University of Chicago, with additional graduate work in economics completed at the University Wisconsin-Madison.

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